Quality standards
We are committed to quality with the implementation of a quality management system and continuous improvement. Our work is audited internally and externally every year. On Time Services is a quality management system certified company with ISO 9001:2015.
Our goal
To be the best performing Portuguese freight forwarder without compromising any of our values, the needs of our customers, contributing to the growth of our working community, as they are our everyday priority in a world where everything is connected.
Our Values
Safety - We believe that Safety comes first. On Time Services works towards its goals prioritizing the safety of everyone involved and the safety of the general community. We won't promise you inhuman results and hero type solutions but agile and flexible ways to achieve the agreed terms of every job we undertake.
We continuously work to improve our safety culture and supplier awareness.
Integrity - Integrity is a non-tradable value at our company. Ethical, respectful and transparent interactions are expected between all employees and business partners, in accordance with our Internal Code of Business and our Service Conditions Integrity Values.
Growing Working Community - We are committed to contribute to the growth and good living conditions of our employees and business partners as they are our most valuable asset.
Inclusion - Diversity and inclusion are our way to grant the best talent to our teams. We believe to benefit from different perspectives and ideas and to have different skills, characteristics and former experience among employees.
Accountability - We always hold ourselves accountable for our performance, as a whole and individually. Working together we commit to our individual and collective goals.
Our Mission
To provide the best solutions - To grant the continuity of our customers logistic chains, to assure production and the timely provision of their customers with cost wise efficiency.
Customer satisfaction - Customer loyalty is assured by our customer satisfaction high levels, achieved with competitive prices, quality of service and also a professional and personal customer service.
Where we operate
Our Operations Management team is currently located in Portugal and Spain, where we have solid business connections and a strong position in urgent industrial logistics. Our activity is global tough, providing solutions all around the world, and specialized solutions in the European Union and all surrounding European and Eastern countries, import and export.
We regularly organize transports to and from countries like the United Kingdom, Serbia, Norway, Switzerland, Ireland, Morocco, Ukraine, Turkey among others.